The Domain Name System (DNS) has many terms surrounding it. To help simplify the topic, we will focus on the terminology necessary for you to set up your account. For this help article, let's look at the Address (i.e. A) record.

You use an A record to redirect a domain apex. We need to use an A record for this due to restrictions in the DNS system that prevent the use of a CNAME for this type of domain entry. An A record maps a domain name to one or many IP addresses directly. Our URL redirect service provides four A records and we recommend using at least two in their specified pairs for maximum reliability.

To redirect a domain apex using our URL redirect service, you need to change the DNS record for that domain and set it to information we'll give you when you create the redirect in your dashboard as shown below.

To learn more about other types of DNS records check out our articles on CNAME records and TXT records. If you have any further questions we would love to hear from you.