There may be a charge from urllo on your credit card statement. If you're wondering why this is the case, review this information for further clarification regarding what we do and why this charge is showing up on your card. 

Most customers pay for our services using their credit card for one of our posted plans. We use Stripe to process all payment information and do not store any credit card information ourselves. Your subscription is invoiced to the day.

If you are the owner or admin of your account, you can update your credit card on file through the settings tab of your account, then through the subscriptions & invoices page. Once on that page there will be an option update the card on file in the next payment box.

We only offer billing by invoice or purchase order for our customized enterprise plans on an annual term due to the costs and time involved in customizing the account and processing payments manually. On our other plans, we only offer payment by credit card. The set up process is self-serve and extremely easy to do. A receipt is emailed to you every time we process a payment, and also available in your dashboard. 

Still have further questions about payments and invoicing? Please get in touch. We'd love the opportunity to chat with you.