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Team member types and management
Team member types and management

Learn about the three types of team members and how to invite a new member to your organization

Updated over a month ago

Our URL redirect service supports 4 types of team members. Here's a bit more information about each type and how to invite a team member to your organization.

Owner Member - Can do everything admin members can do, as well as manage all team members, delete the organization and cancel your subscription.

Admin Member - Can manage read-only, standard and admin team members. As well as manage SSL certificates and account settings, in addition to everything a standard member can do. They can not change team owners or cancel your subscription.

Standard Member - Can create, update and delete redirects, view analytics and view team members. They cannot access the organization’s settings, change team member types or cancel your subscription.

Read-Only Member - Can view redirects, analytics, and team members. They cannot make changes to the account.

Any Administrator or Owner can invite standard team members by following these steps in your dashboard. Only an Owner can change the member status of a user.

Step 1. Click on ''Team members'' in the right hand side of your dashboard settings:

You can also click the “+NEW” button in the left-nav to add a team member.

Step 2: Click on the ''Invite Team Member'' button on the right side:

Step 3: Add the email address of the user you'd like to add and they will receive an email from our team to login and get set up:

Receiving an invite to your dashboard by your team

If you are a recipient of an invite from our URL redirect service and you already have a user account, you will receive an email that looks like this and be asked to sign in to your dashboard:

If you are a recipient of an invite from our URL redirect service and you do NOT already have a user account, you will receive an invitation email that looks like this and be asked to accept the invitation and create a user account prior to joining your organization:

These invite emails CANNOT be forwarded as they are unique to each individual email address.

Resending Invitations to Team Members

If for some reason you have not received an invite that an administrator or owner has sent to your email address, they can resend it at any time in the dashboard:

Updating Team Member Types

After you have invited a team member you can set the team member type. You can do this by clicking on the ellipsis menu beside the invited team member and then clicking on the desired team member type.

Removing Team Members

If you need to remove a team member from your organization you can do so by clicking on the ellipsis menu beside the team member and click on remove from team.

If you have any questions about team member management, please don't hesitate to reach out. We're happy to help.

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