Skip to main content
Managing Two-Factor Authentication

Learn how to enable and disable two-factor authentication in your dashboard.

Updated over a month ago

Our URL redirect service supports enabling two-factor authentication on your account to increase your security.

Enable Two-Factor Authentication

  1. Log in to your dashboard.

  2. Open your user menu in the top right corner of the page.

  3. Click or touch Account settings.

  4. Find the option for Two-factor authentication and click turn on.

  5. Ensure you have a TOTP application on your mobile phone such as Google Authenticator or Authy, or use a password manager such as 1Password or LastPass. If you do not have this already setup we recommend downloading the Google Authenticator app for either iOS or Android.

  6. Scan the QR code with your device to configure the one-time password.

  7. Copy the backup codes to a safe place. You will need one of these codes to login if you can not access your two-factor token for any reason (e.g. you lost your device, it has been reset, etc.). You can only use each backup code one time.

  8. Enter the current six-digit code shown on your device and click Enable two-factor authentication. You must enter a valid code to ensure your device is capable of generating correct tokens so that you are not locked out of your account.

Disable Two-Factor Authentication

  1. Log in to your dashboard.

  2. Open your user menu in the top right corner of the page.

  3. Click or touch Account settings.

  4. Find the option for Two-factor authentication and click turn off.

  5. Click Disable two-factor authentication.

If you have enabled and then disabled two-factor authentication in your account, and then subsequently wish to re-enable it, you will need to re-scan the QR code and save the new backup codes shown as they are different than the first time you set up two-factor authentication.

If you have any questions regarding two-factor authentication please don't hesitate to reach out to us. We're happy to help.

 

Did this answer your question?